It follows the extremely cold spell of weather recently that resulted in loss of heating and burst pipes for some households.

Teams in Housing and Property Services are working closely to prioritise cases based on the following criteria:

• Supporting decanted households or those who cannot remain in their own home
• Working on properties where the household has residents that are vulnerable (e.g due to ill health), elderly or have young children in the property

At the moment 17 households are decanted, 45 households have been accommodated in hotels and others are staying with family or friends.

Housing and Property Services are actively working together to identify and get ready additional winter decant properties across all areas of South Lanarkshire.

Executive Director of Housing and Technical Resources, Stephen Gibson, said: “We understand the frustration being experienced by tenants and the distress the severe weather damage is causing.

“In response we are working hard to ensure that in the first instance people are safe.

“While we will endeavour to contact tenants by phone and text in advance to arrange access for inspections and/or to carry out repairs, there will be instances where we simply call at a house when an operative is already working in the area.”

Please be aware all our operatives will carry the appropriate ID with them.