To help us to continue to improve Housing News we would like to hear your views on our Summer 2022 edition.

Tell us what you think by emailing us.

Delivering services to meet your needs

As a landlord it is important that in developing policies and strategies and in delivering services we take account of the needs and circumstances of our customers. We also need to make sure that our services are inclusive and that we consider how we can reduce inequality for those who are disadvantaged.

To do this effectively we need to know more about our tenants and other customers. So, in the coming months we will be taking steps to collect what is known as ‘equalities’ information from you and other customers.

The information you choose to give us is entirely at your own discretion. All information provided will be managed in line with data protection laws and be used for the purpose of delivering fairer and more equal services.

Useful contacts for financial help

Money Matters Advice Service

They can be called on 0300 029 0041 or you can email each area: Money Matters Cambuslang, Money Matters East Kilbride, Money Matters Hamilton, Money Matters Lanark, Money Matters Larkhall.

Citizens Advice Bureau

Call them on 0808 800 9060 or visit their website.

National Debtline Scotland

Call them on  0808 808 4000 or visit their website.

Energy Saving Trust Scotland

Call them on 0131 555 7900 or visit their website.

Energy Advice Scotland

Call them on 0808 196 8660 or visit their website.

Contacting the council

Out of Hours Emergency Helpline

If you need to report an emergency repair or if you find yourself homeless outside normal working hours, call 0800 24 20 24.

Local Housing Office

Call: 0303 123 1012

Anti-social Behaviour

Call the team on 0800 389 1105 or email them.

Council Tax and Benefits

Call: 0303 123 1011

Rent Income Support Team

For all enquiries concerning the ongoing welfare reform changes to the benefits system, call them on 0303 123 1012 or email the team.

Housing Repairs

Call the team on 0303 123 1010 or email them.

Environmental Services

Call: 0303 123 1015

Bins, Recycling and Uplifts

Call: 0303 123 1020

Automated Payments

To make a payment for council services, call 0303 123 1005

Care of Gardens

For general enquiries on the Care of Gardens scheme, please email the team.

Customer Service Centre

For all other council enquiries, call 0303 123 1015 or email the team.