South Lanarkshire Leisure and Culture

• Contact details

Our visitor attraction comprises three buildings in Hamilton’s “Old Town”.

Portland House is Hamilton’s oldest remaining building and was once the Estates Offices of the ducal family. The Duke’s Riding School building has changed purposes through its lifetime. In addition to training horses, it has been a boxing school and now houses our largest area of core display. Having been owned by the regiment of The Cameronians (Scottish Rifles) it was gifted to the local authority and, to this day, tells the story of the regiment through key pieces of the Nationally Recognised collection. In addition, it also houses our local history displays and our popular Mezzanine Café. In 2001, following Heritage lottery funding, the two buildings were joined together, creating our reception area, gift shop and our ever-changing, temporary display area, the Portland Gallery.

Whether you take a tour, visit our shop or café, or enjoy an event here, we guarantee an inspirational experience. 

Please get in touch if you require any further information about specific access or need advice on planning your visit. Contact us by calling Reception on 01698 452382 or emailing lowparksmuseum@southlanarkshireleisure.co.uk.

At a Glance

Staff

• Our welcome staff wear purple polo tops and are stationed at the reception desk inside the entrance.
• All staff have disability awareness training.
• We have emergency evacuation procedures for disabled visitors.
• In the case of an evacuation, all customers inside Low Parks Museum will be led to safety by a member of the team or by a member of the fire brigade.

Accessibility equipment

• We welcome assistance dogs and can provide water bowls for them. Please ask staff for assistance. The nearest toilet area for assistance dogs is located outside the main entrance, we can also provide poo bags.
• There is level access throughout the building with room for wheelchairs to manoeuvre. Larger wheelchairs may struggle in some areas. Please see ‘Getting around inside’ for further details.
• A wheelchair is available to borrow from reception.
• There is at least one seat in each gallery space to rest.

Young visitors

• We welcome all our young families who want to visit Low Parks Museum. There is room to manoeuvre pushchairs throughout the galleries.
• There are baby changing facilities within the accessible toilet in Portland House (please see section on Toilets from the buttons below).
• There are dress up stations at various points in the galleries, and a designated children’s area in the Riding School building, near the Industry Gallery. This has toys and books to use on site.

Crowds

• The museum is busier on Saturdays and during the school holidays. If you want to visit at a quieter time, during the working week before lunchtime is best (but not guaranteed).