Oracle Fusion

Employee guide for go live

Oracle Fusion will be available to employees and managers on 27 August 2024.

Follow the steps below to help you get started and find your way around Employee Self-Service (ESS).

Logging into Oracle Fusion for the first time

When Fusion goes live, you will receive an activation email to the email address held by Personnel Services; this will be either your work or glow email account or your personal email account. You should follow the details provided in the email to access the system. You can also access the demonstrations on Logging in for the First Time from YouTube:

If you have problems logging into Oracle Fusion, the Fusion Support Team will be able to help you. You can ask for help by completing our online form or by calling the Personnel Helpline on 01698 454667 and choosing option 1.

Fusion login and HR support request

Accessing Oracle Fusion

After you have activated your user account, you can access Oracle Fusion from the button on the intranet or from the employee information section on the council website. You can also download the free Oracle Fusion App and the Oracle Fusion Expenses App to your smartphone or other personal device. Simply go to the App Store or Google Play Store and search for the Oracle HCM Cloud app and the Oracle Expenses app.

However you choose to access the system, you will be able to view your personal and employment information and perform transactions such as requesting annual leave or overtime.

Training and support

A range of Quick Reference Guides (QRG’s) and system demos are also available, where you can view the step-by-step actions needed to complete particular requests. You can access these from the Learning tile on Oracle Fusion home screen.

The QRG summary shows all the available guides and highlights the top tasks that will be of use to employees as they learn how to use the new system.

The personnel intranet site also has a lot of helpful information and guidance notes on the most common types of requests. You can also look at the handy navigation guide, which shows how to find your way around the screens to submit different kinds of request.

Checking your personal and contact information

Personal and contact information such as your address, phone numbers, bank account details and emergency contact information, previously held in People Connect have been transferred into Oracle Fusion. You can access this information from the Me tab on the Oracle Fusion home screen.

Please check your details to ensure they are correct and add any information that is missing as required such as your home or mobile phone numbers.

See how to view and amend contact details and personal information in the following guides:

How to view and amend personal information
How to view and amend contact details
How to access employment information
How to view and manage identification documents

Viewing your employment information

You can view information relating to your current post(s) under the Employment Information quick action which is accessible from the Me tab.

You should also check your work pattern is correct.

Viewing your payslip

Your latest payslip will be available to view from 27 August 2024 – see how to view your payslip. If you think your pay is not correct, please speak to your manager and then contact Personnel Services. You can do this through the HR Help desk tab and choose the category “Pay Enquiries.” See the guidance on how to raise a service request (HR Help Desk).

Annual leave

Your annual leave balance as at 16 July has transferred into Oracle Fusion along with any future leave you had requested to use later in the year. You can access this information from the Time and Absences app on the Oracle Fusion home screen.

More information on annual leave is available on the Annual Leave process at go live page, including the information you should check and what to do if you find errors.

Please note that some employees’ annual leave information was not accurate in People Connect; where possible we contacted managers and asked them to correct the information. If this was not done, the information in Oracle Fusion will also be wrong.

If this happens, please do not be concerned; we will work with you and your manager to correct this as quickly as we can. You can let us know what the problem is by submitting a service request through the HR Help Desk under the “Leave Queries” category.

If you took annual leave during the period of system downtime between 9 July and 27 August 2024 that has not been recorded, you will need to request this through Oracle Fusion so that your annual leave record is up to date.

Updating information and dealing with errors

If you notice missing or out of date contact or personal information, you should update the information yourself by referring to the guidance and quick reference guides.

If you notice errors in your employment, annual leave or work pattern information please speak to your manager. If required they can raise issues with Personnel Services to be investigated and corrected.

Submitting requests through employee self-service

You can now make requests through Oracle Fusion, and these will be sent to your manager to approve; Personnel Services will also be notified of some requests so they can process your request. You can also track the progress of your requests.

The list below shows the main request types, and more information can also be found on the Employee and Manager Self-Service page.

Request annual leave and special leave (paid and unpaid)
Request maternity or adoption leave.
Request a career break.
Request flexible working.
Submit a query to Personnel using the HR Helpdesk.
Claim overtime, standby, call out and keeping in touch payments
Claim expenses
Use the Oracle Intelligent Advisor (OIA tab). These are online calculators to help you understand the pay impact if you request flexible working or go on maternity or adoption leave.)

See the guidance on how to use the system to submit different types of requests. You can also look at the other pages which provide more information on the main types of employee requests.

Notifications and reminders

When you make a request through employee self-service you will receive an email notification to let you know it has been approved, amended or to ask you for more information. You will also see a similar notification in the bell icon at the top of the Oracle Fusion home screen.

Towards the bottom of the home screen, you will find the Things to Finish section. This will remind you of any outstanding tasks that require your attention, for example, if you have been asked to provide more information about an overtime claim.

Letters and documents

You will be able to access letters and documents relating to requests you have made from 27 August 2024 onwards, such as confirmation of maternity and adoption leave requests. This will help to reduce the amount of mail sent from Personnel Services.

If you are absent due to sickness, you can see the dates of your occupational and statutory sick pay entitlements on screen (periods of full pay, half pay and no pay). You will also be able to view Attendance Support Meeting outcome letters and fit notes relating to your absence.

To view this information simply select the Document Records quick action. You will then be able to select the relevant document type to view or print the information you are interested in.

Your line manager will also be able to see relevant documents relating to your employment, however for confidentiality reasons, certain documents will not be visible to employees or managers.

News and announcements

At the very bottom of the home screen is the news and announcements section. You should check this regularly to keep up to date with the most recent employee communications such as Personnel Circulars.