Are you a carer?

Get involved

Carers should be involved, consulted, listened to, and heard by key agencies across South Lanarkshire. Carers have a right to be involved in decision making. There are a range of ways in which carers can be involved in the shaping of our services, such as: regular consultations, focus groups, panels and reference groups, surveys, and advisory groups.

There are carer representatives on the Integrated Joint Board who play a key role in the Carers Partnership. This role includes representing and championing carers involvement as equal partners and contributing to good governance ensuring integration authorities implement their statutory obligations.

If you would like to get involved and have your say, you could get involved with the Carers Connected Forum, facilitated by Lanarkshire Carers. For more information, please contact Lanarkshire Carers.

Care Opinion

You can share your experiences of Health and Social Care services on Care Opinion, which is an independent, open, and transparent platform for people to share their experiences and stories of local services. It gives services and organisations the opportunity to respond and to show where they are making improvements. More details can be found on the Care Opinion website

South Lanarkshire Peoples Panel

The Peoples Panel is a joint venture between South Lanarkshire Council, South Lanarkshire Community Planning Partnership, NHS Lanarkshire and South Lanarkshire University Health and Social Partnership. It is a way for you to share your views on a range of issues that matter to you. They are looking for people of all ages, backgrounds, and experiences to share your views and have an opportunity to shape services. For more information and to join, please visit Peoples Panel.

Comments, compliments, and complaints

If you have concerns or are not happy with any part of our service, you are entitled to make a complaint. We take complaints about our services seriously and in confidence. You can make a complaint on our website, by phoning us directly on 0303 123 1015 or by writing to South Lanarkshire Council, 42 John Street, Blantyre, Glasgow, G72 0JG.

More details on our complaints procedure can be found on our Comments, compliments and complaints pages.