General privacy notice

Housing repairs

Housing Repairs will use your personal information to provide repairs services at or in relation to the property (i) you live at or (ii) the council provides factoring services for.

We may use your personal information (and the occupier’s if different) for related audit, statistics or management information.

Personal details will not be used to identify you (and/or the occupier if different) in any reports or analysis or shared with other parts of the council or anyone else unless the council is required by law to do this.

Your rights

You have the right to ask us to

confirm that we are using personal information about you, detail what that information is, tell you who we have disclosed your information to and the reason(s) for this and provide a copy of the information that we have about you (The right of access)
correct any incorrect, misleading or incomplete information that we have about you (The right to rectification)
stop using any or all of your personal information (The right to object)
to delete or destroy your personal information in certain circumstances although the Council will retain any information in relation to the repairs undertaken at the property as long as it considers is necessary (The right to erasure)
stop using your personal information until we can look into correcting your personal information or our justification for using your personal information or to stop us deleting your personal data where you need it in connection with any legal claims (the Right of Restriction) and