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Bin collection delays due to adverse weather -

If your bin has not been emptied, please leave it at your collection point so our crews can catch up.

Other performance information

Building Standards

Customer Charter 

The Building Standards Customer Charter tells you:

  • our purpose
  • about our services
  • about the standard of service you can expect
  • our performance targets
  • about customer feedback
  • how we monitor our performance
  • how to complain if we don't meet your expectations
  • how to make suggestions improvements

See our Building standards annual performance reports.

Related content

  1. Other performance information
  2. Building Standards
  3. Consultation, Organisational Development and Equality Team (CODE)
  4. Good Governance
  5. Planning performance
  6. South Lanarkshire Household Survey