Delivering a digital council

Citizens expect to be able to access our services quickly and conveniently at times and in ways that suit them.

This gives us opportunities to provide digital services, which can be cost-effective and efficient.

The latest Digital Strategy for the council was approved in June 2022 and runs until 2027. It is aligned with the council plan Connect, which sets out an ambitious programme of work across the full range of council services. Delivering this programme will introduce new technologies to engage directly with the citizen. It will also effectively use citizen data to deliver better-targeted and more efficient services in the future.

At a national level, our Digital Strategy is also aligned with the Digital Strategy for Scotland, published by the Scottish Government in March 2021.