Bulk uplifts

Our bulk uplift service is for South Lanarkshire residents only and cannot be used to dispose of commercial waste. This means that letting agents, landlords, contractors, or any other commercial organisations need to make arrangements to deal with their waste, responsibly.

Charges for standard uplifts

From 1 April 2024, a £40 charge will apply to all standard bulk uplift requests. A standard uplift includes the collection of up to 10 items. We will only collect items listed in the bulk uplift form. Payments can be made online using a credit or debit card. Payment details will be taken at the end of the booking process. Please have your payment card details ready before you start your booking.

How to prepare your uplift

Please read how to prepare your special uplift before putting it out for collection. We can uplift a maximum of 10 items at a time.

Non-standard uplift

Non-standard uplifts, for example, large-scale DIY projects such as renovation materials, kitchens and bathrooms, will incur a charge from £79.54.

For further information please call 0303 123 1020.

Collection days

We are legally required to collect some waste types separately, therefore we may collect different items on different days. You will be advised of this at the time of booking.

Collection timescales

We aim to collect your bulky waste items on the day we specify at the time of booking. However, there may be occasions when we are unable to do so. This could be because of bad weather or vehicle breakdowns. In these circumstances, we aim to pick up your items within 5 working days of the initial collection date. If your waste isn't collected please leave it at the kerbside.

We will not complete your uplift if it is unsafe to do so. This includes ungritted pavements or steps, unrestrained pets, or uneven surfaces. Please ensure that access to your uplift is clear of obstructions and safe for our crews to carry out their duties.

Help with bulk collections

Unfortunately, we are unable to enter homes to assist with bulk collections.

If you are infirm or disabled, please speak with our Customer Contact Centre on 0303 123 1020 for advice.

Items we don't collect

We will not collect car batteries, chemicals (unless specifically arranged), gas bottles and canisters, asbestos, oil, car tyres, clinical and hazardous waste, supermarket trolleys, concrete foundations, slabs and lintels, creosote, motorized wheelchairs, and fluorescent tubes. We will only collect items detailed in the bulk uplift request. You can dispose of these items, except car tyres, at our waste and recycling centres.

White goods, scrap metal and glass

We take some items such as fridges, freezers and scrap metal such as radiators and boilers separately for recycling.

Fridges/freezers must be emptied of all food and defrosted before being presented for uplift.

Mirrors and panes of glass can be collected as part of the special uplift service if the items are suitably wrapped as per the guidance in how to prepare your special uplift. 

You can also dispose of these items at our waste and recycling centres.

Garden waste uplift

The charge for a garden waste uplift is £40 for 10 items. Request a garden waste uplift.

How to cancel an uplift or make changes

If you have booked an uplift and no longer need it, please use the cancel uplift option in your email confirmation.

If you would like to make changes to your bulk uplift, please phone 0303 123 1020.

Charity donations

To help reduce the waste that you put into your bins you could also consider donating the following items to local charity shops:

• clothing
• DVDs, CDs, and games
• crockery and ornaments
• books
• small general household items
• toys and jigsaws

Recycle for Scotland

If your item is still in good condition Zero Waste Scotland’s Re-use Line will list the local charities and social enterprises that can collect items suitable for re-use in your area. They can accept a range of large household items, including furniture in a re-useable condition, soft furnishings such as sofas, mattresses and armchairs that have fire regulation labels attached and electrical items such as washing machines, fridges and cookers in good working order.

Simply enter your postcode below to find a local re-use organisation that can collect near you and then contact them directly to arrange a collection. Only items the organisations think they can sell will be uplifted, so collection cannot be guaranteed. You can also visit Zero Waste Scotland - Recycling for more information.